Thank you for shopping at UpAsset.net. We want to ensure you have a clear understanding of our policies regarding purchases, subscriptions, and digital product delivery.
1. Digital Products (No Refunds)
Due to the digital nature of our products—which include downloadable software, scripts, plugins, and instant license key generation—all sales are final. Once a product is purchased, downloaded, or a license key is issued, it cannot be returned. We do not offer refunds, exchanges, or credits for digital goods. We highly recommend carefully reading the product descriptions, reviewing the technical requirements, and contacting our support team if you have any pre-sales questions before making a purchase.
2. Subscription Cancellations
If you have purchased a product or service on a recurring subscription basis, you are free to cancel your subscription at any time via your account dashboard.
Effect of Cancellation: Canceling your subscription prevents future automated billing. However, cancellation does not trigger a refund for the current billing cycle.
Access After Cancellation: You will continue to have access to the subscription benefits (such as product updates and API access) until the end of your currently paid billing period.
3. Exceptional Circumstances
While our general policy is strictly "no refunds," we may, at our sole and absolute discretion, consider exceptions only in cases where:
The digital file is proven to be corrupt or completely non-functional on environments that meet our exact stated technical requirements.
Our technical support team has verified the issue and is unable to provide a fix or a reasonable workaround within a realistic timeframe.
4. Chargebacks and Disputes
We track all digital deliveries, IP addresses, and license key activations. In the event of an unjustified chargeback or payment dispute, we reserve the right to permanently ban the associated account and immediately revoke all active license keys and API access.