At UpAsset.net (the "Platform", "We", "Us", or "Our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software, APIs, and services.
1. Information We Collect
We collect information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about our products, or participate in activities on the Platform.
Personal Data: This includes your name, email address, phone number, company name, and billing address provided during registration or checkout
Technical & Licensing Data: When you activate a product using our License Server, we automatically collect the Domain Name and IP Address of the server where the software is installed
Transaction Data: We record your purchase history, subscription statuses, and support tickets
2. How We Use Your Information
We use the collected information for the following business purposes:
To facilitate account creation and logon processes.
To deliver the purchased digital files and issue unique license keys
To validate and enforce software licenses via our API
To manage your orders, subscriptions, and billing
To respond to your customer support inquiries and provide technical assistance
To send administrative information, such as order confirmations, invoices, and renewal reminders
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. Upon your first visit, you will encounter a Cookie Consent banner allowing you to accept, reject, or customize your cookie preferences
Strictly Necessary Cookies: Required for the store to function (e.g., session management, cart, security)
Optional Cookies: Used for functional preferences, analytics, and marketing. These are only activated if you explicitly grant consent
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share information with:
Service Providers: Third-party vendors that perform services for us or on our behalf, such as payment processing, email delivery, and hosting services.
Legal Obligations: When legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5. Your Data Protection Rights
Depending on your location (e.g., if you are an EU resident covered by the GDPR), you have specific rights regarding your personal data:
Access and Update: You can review and change your personal information and billing details directly from your account settings
Data Erasure: You can request the deletion of your account and associated personal data, provided there are no active subscriptions, pending financial disputes, or legal obligations requiring us to retain that data.
Opt-Out: You may unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the emails.
For any privacy-related requests or questions regarding how we handle your data, please contact us via our Support Ticket system